Refund & Cancellation
If a client is not medically approved, treatment charges are not processed. All consultations, memberships, medical visits, and fulfilled prescriptions are otherwise non-refundable once services begin or medication is processed. Memberships may be canceled with 30 days' notice prior to the next billing cycle. Prescription decisions are based solely on provider discretion and medical eligibility. Individual results vary. Clients must follow treatment plans and remain active in their program to qualify for any applicable progress guarantee terms.
Disclaimer
Radiant Body Clinic is a concierge telehealth platform that facilitates access to independent, U.S. board-certified clinical providers and state-licensed compounding pharmacies. The platform does not practice medicine, write prescriptions, or dispense pharmaceuticals — all consultations, clinical evaluations, and prescription decisions are made solely by independent licensed practitioners. Where commercially available treatments do not meet a patient's individual needs, practitioners may prescribe custom-compounded formulations prepared by licensed pharmacies. Compounded medications are not FDA-approved and their safety, efficacy, and quality have not been independently verified by the FDA.